Kitchens & everyday floors
Describe food and grease build-up, traffic areas and the approximate floor size. Tell us about nearby cabinetry or delicate finishes so protection and access can be discussed.
Considered care. Clear advice.
Refresh tiled floors and grout with a cleaning method selected for the surface, finish and condition.
We assess the tile and grout before recommending treatment. Explain the area, visible soiling and any existing sealer so the quote reflects the actual work.

Tile and Grout Cleaning
Ceramic, porcelain and natural stone do not have identical care requirements. Grout, coatings, damaged joints and surrounding finishes also matter. Our tile and grout cleaning discussion separates removable soil from wear, staining or repairs that cleaning cannot resolve.
Describe food and grease build-up, traffic areas and the approximate floor size. Tell us about nearby cabinetry or delicate finishes so protection and access can be discussed.
Point out discoloured grout, damaged joints, loose tiles and recurring moisture. Cleaning does not repair waterproofing, replace silicone or diagnose the cause of ongoing dampness.
Provide the floor area, surface type, use and operating hours. A site-specific scope helps plan access, drying and reopening of the areas being cleaned.
Plan with confidence
Photographs of the whole floor and close-ups of grout help us prepare an estimate. Include the approximate square metres and whether the surface is ceramic, porcelain or stone. Share installation or care information if the material is uncertain.
A clean can reveal that colour differences come from grout wear, old staining or previous repairs. Ask about the likely result before selecting extra treatment. Cleaning cannot replace missing grout, stabilise loose tiles or repair a damaged finish.
Sealing is a separate option where suitable for the material and condition. Ask what the proposed product does, which surfaces it suits and how long the area must remain unused. Do not assume every tile or grout needs sealing after a clean.
Tile and grout cleaning is quoted for area, material, condition, access and any separately agreed treatment or sealing. Include wet areas, edges and steps when describing the scope. Confirm the full price before work starts.
Remove small items and mats from the tiled area. Tell us about damaged joints, loose tiles, previous products and existing sealer. Discuss movement of appliances or heavy furniture in advance.
Follow the drying and re-entry guidance for the cleaning or sealing performed. Use maintenance products suited to the surface and any coating, and ask before applying stronger chemicals to remaining marks.



Before you book
Practical answers to help you choose and prepare for tile and grout cleaning.
No. Tile material, finish, grout and any existing coating influence the approach. Share care information or installation details where possible. We assess the surface before recommending tile and grout cleaning and explain any material-specific limitations.
Removable soil can affect the appearance, but permanent staining, wear and earlier repairs may remain. We assess the grout and explain expected limitations. Colour restoration or other specialist work, where suitable, is a separate discussion from routine cleaning.
No. Sealing should be discussed separately and needs to suit the surface and its condition. Ask what is included in the quote, what product is proposed and the drying or curing requirements. Some materials or existing finishes may not need the same treatment.
Cleaning does not repair loose tiles, missing grout, failed silicone or waterproofing defects. Point these out before booking. The team can explain how they affect access and cleaning, but repairs may need a separate qualified trade before treatment proceeds.
Send the site address, area, material, operating hours and access restrictions. We discuss a suitable appointment and the time needed before normal use. Include kitchens, entrances and wet areas so the quote describes the agreed surfaces clearly.
Clear loose items, mats and fragile belongings and discuss heavy furniture or appliances in advance. Share details of products previously used, existing sealer and visible damage. Keep people away from the work area and follow the aftercare provided for the completed service.
Related cleaning services
Let us know about other areas needing attention so we can discuss the right services and allow time for the visit.
Your next step
Send your tiled area, approximate square metres, surface type and photos for a tile and grout cleaning quote. Mention sealing enquiries, existing coatings and any damaged joints.
Call 1300 7000 75 or share your suburb, preferred dates and requirements in the form. Our base is in Holland Park West. We confirm coverage and availability for your address before arranging the service.
Explore our Northside, Southside and Gold Coast service areas. Specialist services and outer-area appointments require individual confirmation.
For general cleaning industry information, see the IICRC website. The agreed treatment and aftercare depend on the item or surface we inspect.