Common Queries

Will my carpet shrink?

Some carpets may be prone to shrinkage. However, we have many years’ experience and can spot the fibres within a carpet which may cause this. We can then take preventative measures, so you don’t need to worry. If necessary, we may refuse a job, and there will be no charge for our assessment or any call out charge.

I have heard that carpets get dirty quicker once they have been cleaned. Is this true?

This only happens if there is too much residue left within the carpet. Rest assured that we use the correct cleaning system and application methods for each carpet, which means that they stay clean for longer.

I have been told you shouldn’t use a hot water, truck mount system to clean wool carpets?

This is an old wives’ tale. Wool Australia ( and the Australian/NZ Standards 3733 ( recommend truck-mounted, hot water extraction cleaning as the best way to clean and maintain your wool carpets, which is the method Carpet Cleaning Kings predominately use.

Will My Carpet Require Cleaning More Often Once it is Cleaned?

As with when you’re taking a shower, you get clean; you will only get dirty again if you meet dirt! The answer is no!! Our cleaning processes and cleaning compounds have been carefully designed and refined to ensure your carpet will not attract soil after we clean it.
Our staff is trained to understand the effects associated with leaving a residual and take every measure to avoid this, thus leaving your carpets looking and feeling fresh and cleaner longer.
We also offer a variety of stain-resistant topical treatments to help repel soils and prevent them from attaching to the carpet fibres.

Does My Carpet Come with a Warranty?

Most of today’s carpeting comes with a guarantee. Familiarise yourself with the warranty specifications, particularly the acceptable cleaning methods and the frequency with which your carpet should be cleaned to keep your warranty active.


Carpet Cleaning Kings is an Australian owned and established residential and commercial carpet cleaning, water damage restoration, hard surface cleaning and pest management company. We strive to deliver a quality of service that exceeds all customers’ expectations. We began in Brisbane and can now proudly service the Greater Brisbane, Gold Coast, Ipswich, Logan City, Melbourne, Perth, Sydney and Adelaide areas. It is our superior service levels that set up apart from our competitors. We are passionate about every project, and place enormous importance on the following:

Satisfaction Guaranteed Logo